Your data is yours. Export or delete, any time.

Download your data or delete your account yourself from Settings (or the app's Account & Security screen) — no email or waiting needed. For corrections, write to [email protected] with the phone number on your account; we verify by phone and respond inside 30 days.

• Delete — self-serve: deactivates instantly, signs out every device, permanently removed after a 30-day grace window (contact support within 30 days to restore)
• Your money is yours: we will not delete an account that still holds a wallet balance or money being held for you — cash out first, and if we cannot check your balance we refuse rather than risk it
• Any unused time on a paid plan is not refunded when you delete — use it or cancel first
• Money-movement records the law requires us to keep are anonymized — kept for audit, no longer tied to your name or contact details
• Download — self-serve: one JSON file with your profile, your bookings and orders, your work history and earnings, and your full wallet ledger
• If a part of the platform cannot be reached while your file is built, the file lists exactly what is missing — we would rather hand you an honest gap than a silent one
• Correct — edit an inaccurate field on your profile, ShadowCount record, or wallet history
• Regulator-class access governed by separate audit rights